Welcome to ASH FAQs
Browse through our helpful FAQs below to find answers to frequently asked questions about our website and/or mobile app.
A: Simply click the LOGIN button on our website (ashrosary.org). You will land on our LOGIN Parent Portal to view Grade Level Info, view events and other school related info, click here to view First Time Login Instructions.
Problems with login? Contact Suzanne Childs, Director of Core Database: firstname.lastname@example.org
A: You may need to update your computer OS and browser to a TLS v.1.1+ supported version by March 15, 2018. Click here for to learn more about TLS and OS browser versions.
A: ASHRosary.org should be compatible with the latest versions of most (if not all) modern browsers, including:
* Support for Internet Explorer 9 and 10 ended on March 1, 2016. Microsoft ended support for Internet Explorer 9 and 10 on January 12, 2016, meaning they no longer fix issues specific to those version, including security issues. In addition, Internet Explorer 9 and 10 are not able to make use of many new navigational, mobile, media, and design technologies used in modern websites. Less than 2% of web traffic to ASHRosary.org is via IE 9 or 10, so this should not affect your users very much.
** These browsers are updated often, and incrementally. Our policy is to support the current version, as well as two previous releases. However, these browsers are also updated automatically, and it is recommended that the current version be used at all times.
A: Each time you access a webpage or file, the browser stores it in its memory. To complete some ASH Forms online, you may need to clear your cache and cookies
Click to view PDF instructions on how to clear your cache and cookies.
A: YES. Simply click the button on your calendar that looks like the image below and choose iCal to add/sync the calendar to your Google Calendar or Outlook Calendar. College Visits, Volleyball, Little Hearts events – you can select several different calendars based on your preference.
Please note, Google Calendar is preferred, but it may work with other calendars.
A: Simply click the button on your calendar that looks like the image below. That's it.
On All Ash Calendar, you can Customize Calendar based on your preference (look on the right banner on desktops).
A: YES. First you need to view the calendar as a GRID. To do this, click the button on your calendar that looks like the image below.
Then click the Printer Icon in the top Left Corner and make adjustments to Print to a computer (OR recommended as a PDF first, then to an actual printer)
A: Now that we use ashrosary.myschoolapp.com for the latest directories and parent/school info, we will be phasing out the iPhone ASHRosary Mobile App during the 2019 school year.
For Android Phone Users:
Our new site (www.ashrosary.org) is Mobile Optimized and Mobile Responsive, so you can use it similar to the way a mobile app works.
• On cell phone, click Menu and scroll down to LOGIN
Another handy tip is to ADD www.ashrosary.org to your Home Screen on your cell phone, so you can access it quickly much like our previous App (Click here to view instructions, similar to iPhones).
If you have any questions, please ask.
Contact: Gary Alipio | Director of Marketing & Creative
A: If you are using an iPhone, click here to view pdf instructions. Or follow directions below. Android phones work similar.