Site Policies

The Academy of the Sacred Heart (“Sacred Heart”) is concerned about your privacy and respects the privacy of every individual who visits this website. This Privacy Policy outlines the information that Sacred Heart may collect and how that information may be used. The school reserves the right to alter this policy at any time by posting a new privacy policy at this location.

Definition

The www.ashrosary.org is defined as publicly accessible and password/login protected pages hosted under the domain www.ashrosary.org. Sacred Heart is not responsible for the privacy practices of external sites linked from or referenced by www.ashrosary.org. This policy applies solely to information collected by this website.
 

Giving Terms, Conditions & Refund Policy

Several areas within www.ashrosary.org enable you to pay for dues or donations to the school online with a credit card. Unless otherwise noted these transactions are encrypted over secure protected web pages and there is no refund available once the donation transaction process is complete. 

 

Personal Data

Sacred Heart will not sell, rent, or trade personal information to any third parties or affiliates. The school will not collect any personally identifiable information about you, such as name, address, telephone number, or e-mail address ("personal data") through this site unless you have provided it voluntarily. If you do not want your personal data collected, do not submit it through this site; and call the appropriate school division or department. When you do provide personal data, that information may be used in the following ways, unless stated otherwise:

• to fulfill a request you have made
• to update your school maintained record
• to contact you

Additional Information Collected Automatically

In some cases, this website may automatically (i.e., not via registration) collect information about you that is not personally identifiable. Examples of this type of information include the type of Internet browser you are using, the type of computer operating system you are using, the IP address of your computer, and the domain name of the website from which you linked to this site. This information is used solely to provide the school with overall statistics on website usage, and to evaluate generalized user demographics.

Transactions and Service Providers

Academy of the Sacred Heart collects personal financial information (“Financial Information”) during the online payment of tuition and the online processing of donations, gifts and registrations (each, a “Transaction”) and this Financial Information may be collected in a variety of ways. To process Transaction payments by credit card, we may collect Collected Information and Financial Information from you, such as your bank account and routing number, and your credit card information. Some transactions are processed by Authorize.Net, a payment processing provider. You can review their privacy policy >

 

Except as provided in this Policy, we do not disclose any Financial Information to anyone except as permitted by law, provided, however, we may choose to disclose Financial Information to companies that perform services on our behalf in connection with Transactions, such as payment processors, data processors, technical systems consultants, and programmers. Such service providers will only use your Financial Information for Transaction processing and the maintenance and proper functioning of this Site and will be contractually obligated to maintain the confidentiality of your information.

 

Cookies

When you view www.ashrosary.org, some information may be stored on your computer. This information will be in the form of a "cookie" or similar file and will allow the website to tailor the experience to your interests and preferences. With most Internet browsers, cookies can be blocked or erased after visiting a website. Please be aware that rejecting or deleting cookies from our website may make certain functions unavailable to you.

 

By definition, a cookie is a small text file stored by your browser that allows the website to “remember” your preferences (such as calendar settings and site bookmarks) on the site from visit to visit, or to maintain your “logged in” status when visiting protected areas. Usage of a cookie is in no way linked to any personally identifiable information while on our site. 

 

Disclosure to Law Enforcement and Abuse of Terms of Use

You authorize us to disclose any Collected Information or Financial Information to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other illegal activity. We have the right to share your name and contact information with our attorneys and law enforcement officials, if needed, in the event we believe you have breached the Site’s Terms of Use.

 

Links

www.ashrosary.org may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

 

Log Files

Like most standard website servers, we use website statistic packages such as Google Analytics to analyze trends in how our website is accessed and utilized. Information monitored includes internet protocol (IP) addresses, geographic location of visitors (country, city), browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, time spent on pages, and keywords used to find our site via search engines. This information is anonymous and cannot be directly linked to individual users. We may use it to identify high-use or low-use areas of the site, pinpoint problem areas of the site, analyze broad demographic trends in our visitors, and make decisions about how to make it easier for people to find and navigate our website.

 

Security

Academy of the Sacred Heart takes every reasonable precaution to protect our users’ information. When users submit sensitive information via this website, it is encrypted and remains secure during all stages of transmission. The school complies with all state and federal statutes requiring safeguards on specific types of information.

 

To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before creating your user account. The user that created the account for a user is responsible for maintaining the secrecy of such user’s unique password and account information at all times.

 

When you submit sensitive information via the Site, your information is protected both online and off-line. For your security, our Transaction processing vendor encrypts sensitive information (such as credit card number) on our order forms using secure socket layer technology (“SSL”). In order for SSL to work, though, you must have a browser that supports SSL technology. Google Chrome and Safari are recommended browsers tested with this website. 

 

Non-Secured Communications

Posts to discussion forums and comments to website blogs and articles are viewable by other users. When these areas are not in a password protected area, they may be viewable by the general public. Please be aware of this when posting personal information in these areas.

 

Choose and Option to Opt-Out

You may, of course, decline to submit Collected Information or Financial Information through the Site, in which case Academy of the Sacred Heart may not be able process a Transaction with you through the Site.

If you do not want to receive direct communications via email from Academy of the Sacred Heart, simply tell us. Or, at any time, you can easily opt-out of receiving further communications from Academy of the Sacred Heart by contacting us as described in Contact Information below and requesting to have your name removed from our email contact lists.

If you prefer that we not disclose Collected Information or Financial Information about you to third parties, you may opt out of those disclosures; that is, you may direct us not to make those disclosures (other than disclosures required by law). If you wish to opt out of disclosures to third parties, you may contact us with your request. Note that Academy of the Sacred Heart can only prevent disclosures of information after it has received and processed your request.

 

Questions

Contact us at communications@ashrosary.org

Children's Online Privacy Protection Rule ("COPPA")

The Academy of the Sacred Heart adheres to the COPPA ACT (Children's Online Privacy Protection Rule), which imposes certain requirements on operators of websites or online services directed to children under 13 years of age, and on operators of other websites or online services that have actual knowledge that they are collecting personal information online from a child under 13 years of age. Additionally, we protect the rights and privacy of Academy of the Sacred Heart students and families accordingly.

 

Americans with Disabilities Act

This Sacred Heart (ashrosary.org) website adheres to the Information and Technical Assistance on the Americans with Disabilities Act (ADA). To help us make the Academy of the Sacred Heart website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1. See the Tab "Accessibility Statement" for more information.

 

PCI Compliance

Sacred Heart is enrolled in SecureTrust (a Viking Cloud division) Trusted Commerce program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all major credit card associations including: Discover, MasterCard Worldwide, Visa, Inc. and Visa Europe.

 

Questions?

Contact us at communications@ashrosary.org

Non-Discrimination Policy

Accessibility Statement for Academy of the Sacred Heart

We want everyone who visits the Academy of the Sacred Heart website to feel welcome and find the experience rewarding.

What are we doing?

To help us make the Academy of the Sacred Heart website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for Academy of the Sacred Heart's website.

How are we doing?

We're working hard to achieve our goal of Level AA accessibility, but we realize there are some areas that still need improving. The following information explains what we're doing to make that happen.

Success criteria 1.2.2; 1.2.3; 1.2.4

We currently use YouTube platform for all video/audio ... the use can click the CC button on their device to enable Live Transcript/Subtitles.

This accessibility statement was generated on 19th August 2024 using the Accessibility Statement Generator, built by Nomensa.

UserWay Widget Accessibility

Academy of the Sacred Heart strives to ensure that its digital services are accessible to people with disabilities. Academy of the Sacred Heart has invested significant resources to help ensure access for all users, including people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Digital accessibility is not just a target we aim to achieve, but an ongoing commitment that we carry in every aspect of our digital service delivery. We recognize that this requires continuous monitoring, improvement, and adaptation. In the sections below, we elaborate on the various efforts that have been undertaken to address our progress in ensuring digital accessibility for all.

A key element of our accessibility initiative is our engagement with a third-party accessibility consulting organization UserWay to help bring the website into conformance. We use industry standard accessibility methods and tools to accomplish this, in accordance with the relevant version of Web Content Accessibility Guidelines (WCAG) as set forth by the World Wide Web Consortium (W3C) the internet’s main international standards-setting organization.

ashrosary.org makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server.

The Widget offers user-triggered enhancements that allow visitors to improve the accessibility of the site. These features will, when selected, increase font size, pause animations, change color contrast, and more. People can choose combinations that suit their needs, as per WCAG Level AAA.

The site has enabled Automated Remediation Technology (ART) for all visitors, whether they use assistive technology or not. ART does not detect Assistive Technology usage; rather, it improves accessibility for all site visitors regardless of ability by deploying remediation capabilities such as (not a complete list):

• Images and other non-text elements have alternative text associated with them when required;
• Keyboard navigation is improved with aids such as focus indication and skip links;

We are here to assist you and make your experience as smooth and inclusive as possible. If you encounter any digital accessibility issues with our products or services, or need information related to digital accessibility, we want to hear from you! Also, we appreciate and welcome feedback, and we are always ready to embrace suggestions for enhancing our digital accessibility efforts.

Questions? Contact us at communications@ashrosary.org

Policy on Use of Photos & Videos

The privacy of student photos is important to us at Academy of the Sacred Heart. Throughout the year, photographs and videos are sometimes taken of students either by Sacred Heart and/or the media. Unless a parent otherwise notifies the school, photographs and videos may be used by Sacred Heart or its designees for publication or broadcast purposes.

By attending an Academy of the Sacred Heart event on campus, you are giving consent for the school to capture you in photo and/or video.

However, if you DO NOT wish for photography or videos of you and/or your child to be used internally or externally for any of the following:

1) External: Social Media, YouTube usage, Marketing and/or Event promotional usage,
2) Internal: private/login photo platforms

Please use this Photo Release form >

Sharing of Sacred Heart Photos

Academy of the Sacred Heart will not share digital photos with anyone who is not an employee of the school. We use two photo services for constituent uses. 1) SmugMug for purchasing of larger event photos; and 2) Vidigami for current families and constituents of the school to view in a private/login platform.

Questions? Contact us at communications@ashrosary.org

Academy of the Sacred Heart recognizes that access to technology in school gives students, parents and teachers greater opportunities to learn, engage, communicate, and develop skills that will prepare them for work, life, and digital citizenship. We are committed to helping students develop 21st-century technology and communication skills.

To that end, this Acceptable Use Policy outlines the guidelines and behaviors that both our internal constituents and external users are expected to follow when using personally-owned devices on the school campus and/or engaging in our Social Media handles (ie, Facebook, Twitter, Instagram, LinkedIn, YouTube, etc).

•    Students, parents and teachers are expected to follow the same rules for good behavior and respectful conduct online as offline.
•    Misuse of Social Media can result in disciplinary action.
•    ACADEMY OF THE SACRED HEART makes a reasonable effort to ensure students’ safety and security online, but will not be held accountable for any harm or damages that result from misuse of Social Media technologies.

We encourage teachers, students, staff, and other school community members to use their personal social networking/media handled (Twitter, Facebook, Instagram, etc.) as a way to connect with others, share educational resources, create and curate educational content, and enhance the classroom experience. While social networking is fun and valuable, there are some risks you should keep in mind when using these tools. In the Social Media world, the lines are blurred between what is public or private, personal or professional.

We’ve created these social networking/media guidelines for you to follow when representing or engaging the school in the virtual world.

Social Media Accounts on Behalf of the School:

No Social Media accounts may be created on behalf of the Academy of the Sacred Heart (named/nicknamed or using any affiliated logo/image of the school) without the express permission and moderation of the Director of Marketing, Director of Communications and the Head of School. This includes all departments and divisions of the school. Furthermore, NO PARTY is allowed to use the school's name, image and/or logo(s) or any facsimile at any time without permission. The school retains all rights and at all times.

Having a branded Academy of the Sacred Heart Social Media account means following all procedures and policies set forth by the administration of the school, including Technology policies (set forth in Parent/Student Handbooks), Americans with Disabilities Act (ADA) policies, Social Media policies (view tab), COPPA ACT (Children's Online Privacy Protection Rule), PCI compliant policies, and all Privacy policies outlined on this site and in our school handbooks.   

To Have an Approved Social Media Account:

• Must be approved by all three Marketing, Communications and the Head of School
• Must be moderated by a paid @ashrosary administrator for liability (not faculty)
• Must follow ALL social media policies posted handook and on the website in “Policies”
• Must be Meta Verified (see below; monthly fee)
• Every post must tie back to one of the 5 Goals of a Sacred Heart education

Paid Meta Verified:
Each official Sacred Heart social media account MUST BE Meta Verified (through each department/division) and be discussed whether it should be dynamically integrated within ashrosary.org website for efficient and timely communication of each department or division handle that represents the school.

Personal Accounts:

Use good judgment       

• We expect you to use good judgment in all situations on your personal social media; and the school retains All Rights to address any content posted on your personal accounts that does not align with the 5 Goals of a Sacred Heart education.
• You must know and follow the school’s Code of Conduct and Privacy Policy.
• Regardless of your privacy settings (private or public), assume that all of the information you have shared on your social network is public information.

Be respectful       

• Always treat others in a respectful, positive and considerate manner.

Be responsible and ethical       

• Unless you are specifically authorized to speak on behalf of the school as a spokesperson via the Director of Communications/Public Relations and/or the Head of School, stick with discussing school-related matters that are within your area of responsibility.
• Be open about your affiliation with the school and the role/position you hold.

Be a good listener       

• Keep in mind that one of the biggest benefits of Social Media is that it gives others another way to talk to you, ask questions directly and to share feedback.
• Be responsive others when conversing online. Provide answers, thank people for their comments, and ask for further feedback, etc.
• Always be doing at least as much listening and responding as you do “talking.”

Don’t share the following:

Confidential information       

• Do not publish, post or release information that is considered confidential or not public. If it seems confidential, it probably is. Online “conversations” are never private. 

Private and personal information           

• To ensure your safety, be careful about the type and amount of personal information you provide. 
• NEVER give out or transmit personal information
• Always respect the privacy of the school community members.

Please be cautious with respect to:

Images           

• Respect brand, trademark, copyright information and/or images of the school (if applicable).
• You may use photos and video (products, etc.) that are available on the school’s website.
• It is generally not acceptable to post pictures of students without the expressed written consent of their parents.
• Do not post pictures of employees of Academy of the Sacred Heart without their permission.

Other sites           

• A significant part of the interaction on blogs, Twitter, Facebook, Instagram and other social networks involves passing on interesting content or linking to helpful resources. However, the school is ultimately responsible for any content that is shared. 
• Pay attention to the security warnings that pop up on your computer before clicking on unfamiliar links. They actually serve a purpose and protect you and the school.
• When using Twitter, Facebook, Instagram and other tools, be sure to follow their printed terms and conditions.

Netiquette

• Users should always use the Internet, network resources, and online sites in a courteous and respectful manner.
• Users should also recognize that among the valuable content online is unverified, incorrect, or inappropriate content. Users should use trusted sources when conducting research via the Internet.
• Users should also remember not to post anything online that they wouldn’t want parents, teachers, or future colleges or employers to see. Once something is online, it’s out there—and can sometimes be shared and spread in ways you never intended.

Personal Safety
If you see a message, comment, image, or anything else online that makes you concerned for your personal safety, bring it to the attention of Academy of the Sacred Heart's Marketing and Communications Department immediately. (email: communications@ashrosary.org)

• Users should never share personal information, including phone number, address, social security number, birthday, or financial information, over the Internet without adult permission.
• Users should recognize that communicating over the Internet brings anonymity and associated risks, and should carefully safeguard the personal information of themselves and others.

Cyberbullying
Cyberbullying will not be tolerated. Harassing, dissing, flaming, denigrating, impersonating, outing, tricking, excluding, and cyberstalking are all examples of cyberbullying. Any and all comments that can be misinterpreted with the intent of scaring, hurting, or intimidating someone else or are disparaging towards the school, administration and/or students will be Deleted, Hidden, Removed and the account will also be Blocked from engaging with our Social Media accounts in the future.

Questionable Comments and Right to Block/Remove

Commenting on any of Sacred Heart's Social Media handles are monitored as with any communications about or on behalf of the school. While our Social Media platforms are mostly open for comments, we reserve the right to Block and/or Remove any inappropriate, any disparaging or any hateful messages made towards the school, our faculty and staff, students and our constituent members. Any comments that are deemed necessary to be hidden will also be blocked from our Social Media handles.

Violations of this Acceptable Use Policy
Violations of this policy may have disciplinary repercussions, including:

• Suspension of volunteer privileges
• Removal from positions of leadership within ACADEMY OF THE SACRED HEART
• Removal of student from ACADEMY OF THE SACRED HEART
• Additional consequences determined by Administration

Questions? Contact us at communications@ashrosary.org

No Social Media accounts may be created on behalf of the Academy of the Sacred Heart (named/nicknamed or using any affiliated logo/image of the school) without the express permission and moderation of the Marketing & Communications Department and Head of School of Academy of the Sacred Heart. This includes all departments and divisions of the school.

Ownership of the Double Hearts Logo Trademark: 
The Double Hearts Logo is a registered trademark of Academy of the Sacred Heart, New Orleans, with first use in 1991 (US TM REG. 7,471,824). The Double Hearts Logo is owned with all rights reserved unless otherwise noted. For the avoidance of doubt, the Double Hearts trademark and Double Hearts logo may only be used in conjunction with goods, services, and marketing materials produced by Academy of the Sacred Heart, New Orleans, and with the express prior approval of Academy of the Sacred Heart Marketing/Communications and the Head of School. Furthermore, No Party is allowed to use the school's trademarked name, image and/or logo(s) or any facsimile at any time without permission. The school retains all rights and at all times.

Questions? Contact us at communications@ashrosary.org